Celebrating Our Achievements

The editors from across the newsroom of Business Insider nominated 100 exceptional leaders who innovate, drive change, and challenge the status quo in 10 different industries. Thanks to our CEO and founder, Sudhir Agarwal, our people-first culture and helped businesses manage their brand experiences, turning their customers into fans and their products into passions. This award-winning remote agent solution has been proven as a stable business model, creating true impact for our clients.

The HR Excellence Awards honor the best-in-class HR teams and individuals for their work across the entire HR function. We constructed and integrated HR processes through acquisitions under the direction of our CPO, Sheena Ponnappan, and also established a worldwide shared services team for talent acquisition and human resources. When the COVID-19 pandemic occurred, we successfully transitioned over 95% of our worldwide workers to work-from-home in a record time of two weeks.

The Asia Pacific Enterprise Awards are the region’s most prestigious award recognition program for entrepreneurial excellence. The Corporate Excellence Award honors organizations that have shown effective talent mobilization and organization capability. At Everise, we designed home-based operations such as remote hiring and virtual training to enable staff to work from home. As a result, our omnichannel customer service, tech support, fraud detection, and more can be delivered from home.

The SBR Management Excellence Awards recognize people, innovators, and teams whose initiatives have resulted in substantial business gains for their companies’ success. Under the leadership of our CEO, Sudhir Agarwal, we were able to quickly establish a global team during the COVID-19 pandemic and put in place the logistics, time, and directives to make the transition to remote work happen smoothly.

The Silicon Review is the world’s most trusted online and print community for business and technology professionals. It’s the preeminent platform that shares innovative enterprise solutions developed by established solution providers and upcoming enterprises. Our CEO, Sudhir Agarwal, focuses on developing a people-first culture that celebrates diversity and incubates innovation. With this structure, our champions of customer happiness continues deliver solutions to millions around the world.

The Stevie® Awards are the world’s premier business awards to recognize the accomplishments and contributions of companies and business people across the world. Thanks to our President, Dave Palmer, at the start of the COVID-19 pandemic, we were the first customer experience company to successfully migrate over 85% of our champions to safely work from home within two weeks through our scalable and secure work-at-home infrastructure.

The Asia Corporate Excellence & Sustainability Awards (ACES) is one of the most prestigious accolades that recognizes inspiring leaders and sustainability advocates cross-industry and across Asia. Since their inauguration in 2014, the ACES Awards have grown to become one of the most sought-after accolades in Asia, a fact substantiated by the exclusive list of winners, which includes some of Asia’s most renowned business leaders, corporations, and brands.

The mission of the AI Breakthrough Awards is to honor excellence and recognize innovation, hard work, and success in a range of AI and machine learning related categories, including AI platforms, deep learning, smart robotics, business intelligence, natural language processing, industry-specific AI applications, and many more. In 2020, the program attracted more than 2,500 nominations from over 15 different countries across the world, with Everise winning the Best AI Visualization Solution.

The Malaysia Technology Excellence Awards give recognition to companies that have had successful groundbreaking projects, digital services, reimagined strategies, and technological initiatives. These prestigious awards honor companies that are global tech champions. In 2020, Everise won the Best AI Bussiness Services Award amongst stiff competition.

The Malaysia International Business Awards give recognition to the most outstanding initiatives of international firms in Malaysia. These awards highlight the excellent work of companies, such as an outstanding project or service launched for or with a client, or an innovative internal practice or strategy that stands out. In 2020, Everise won the Best Fintech-Business Services Award.

The d-Awards honor and recognize individuals, agencies, brands, publishers, and digital service providers who embrace and use digital technologies, as well as creativity in the design and development of digital experiences. In 2019, Everise was awarded Best Platform Development.

The d-Awards honor and recognize individuals, agencies, brands, publishers, and digital service providers who embrace and use digital technologies, as well as creativity in the design and development of digital experiences. This award was earned by implementing industry-leading natural language processing and machine learning technology to work, automating sales and support functions for two of the largest telecommunications brands in Malaysia.

The d-Awards honor and recognize individuals, agencies, brands, publishers, and digital service providers who embrace and use digital technologies, as well as creativity in the design and development of digital experiences. Hyperlab, a subsidiary of Everise, uses cutting-edge digital technologies to deliver significant impact on brands, products, or services. We leveraged its AI capabilities to empower customer and employee experiences, living up to our champions of customer happiness name.

The d-Awards honor and recognize individuals, agencies, brands, publishers, and digital service providers who embrace and use digital technologies, as well as creativity in the design and development of digital experiences. This award was earned when we worked with Hong Leong Bank to hire HALI as an AI assistant, where it used data to elevate staffs’ experience and HR productivity by efficiently handling employees’ HR-related concerns.