Everise proactively innovates and suggest ideas about how they can do more instead of just getting comfortable.
Leading Healthcare Insurer
Thank you for remembering that Ms. •••••• is a person, one who just wanted to feel like someone heard her and felt her issue matters. She is not just a member or a number, but she is first and foremost a human being. We can all be good at what we do when we want to be, but you sir showed us what great looks like.
Leading Healthcare Insurer
5-Star Customer Experiences
Absolutely incredible customer service!!! •••••• was so friendly and responded right away to go out of her way to help me! I seriously couldn’t have asked for better customer service. 5 stars! Outstanding in my book! I am a Director of Sales and Marketing for •••••• Hotels and I only wish I could steal her to work for me! :)
Leading Smart Home Hub
Patient Product Support for Every Customer
I am 75 years old and not a tech-savvy. This young man walked me through on how to set the ringer. He was so kind and patient. He certainly made your company looked good. Thank you very much. I just wanted to express my appreciation.
Leading Consumer Technology Brand
No other provider holds a candle next to them
Leading Marketplace for Home Services
Preventing Issues Before They Happen
The quality team has been making immense progress in the area of Dogfood and utilizing that key resource for information to help prepare for the issues that could arise in mass production. The information we've able to leverage from the Systematic Insights model has been critical to understanding where our teams should focus.
Strategy & Product Development, Tech Unicorn
A Fabulous Product Experience
I’ve been an •••••••• customer for 3.5 year and always heard about their fabulous tech support but never had call to need it. Today I did and I gotta say, the accolades underplayed their fabulosity. It’s not even fair to compare them to anyone else.
Leading Home Wifi Hub
I’m very pleased with their flexibility, how they’ve shown innovation.
Leading Logistics and Food Delivery Unicorn
Improving Employee Productivity
Everise DX has enabled us to automate time-consuming and routine tasks, which has allowed our staff to focus on improving productivity and efficiency, ultimately improving our overall customer experience. Innovative digital experiences such as this continue to help us create a more engaging and rewarding experiences.
Conversational Process Automation
A day in the life of HALI [our Intelligent Assistant] is certainly filled with many complex processes being simplified, thanks to the amazing chatbot's artificial intelligence (AI) capabilities. This includes speedy and timely response to our users."
Major APAC Bank
Head of HR
The Archetype for a Next-gen BPO
Everise’s investments in technology, paired with their demonstrated excellence deploying a secure and scalable work-at-home solution make them the archetype for a resilient next-generation BPO.
Seriously Impressive Work-at-Home Transition
There was no pushback, and it was very much a partnership. We lost no productivity with Everise and we have not skipped a beat with quality. We've been seriously impressed.
Leading Job Search Platform
Amazing Remote Work Culture
Great work environment. They quickly converted us from working in the office to working from home when COVID-19 began. They truly care about their employee’s wellbeing. Also, a lot of room for enhancing your career!
Customer Service Agent
A Crisis-resilient Partnership
These are the times when long term partnerships are formed. Our Manila team is an integral and critical part of our operation. I appreciate your team support, flexibility and creativity, ensuring the safety and continuity of our operations.
Leading Video Conferencing Platform
Technical Support Vice President