What makes our solution so smart and secure
Compatibility
Our solution has gone through a robust testing program, ensuring that it runs smoothly on our existing home-based hardware and remote infrastructure, with minimal agent interference.

Flexibility
Our Smart Secure solution is flexible enough to work within your specific requirements, enabling you to configure unauthorized objects, people and actions as violations of compliance.

Visibility
Using computer vision and natural language processing, we enable intelligent agent supervision, prohibiting noncompliant objects and people from entering the remote environment.

Accountability
We configure automated alerts that escalate potential noncompliance threats directly to the right people, in real time.

Smart Secure Features
Face authentication
Face authentication
Two-factor authentication
Two-factor authentication
Agent desktop monitoring
Agent desktop monitoring
Alert workflow configurability
Alert workflow configurability
Data breach alerts
Data breach alerts
Prohibited object and action detection
Prohibited object and action detection
Mobile application for secondary monitoring
Mobile application for secondary monitoring
Unauthorized person detection
Unauthorized person detection
Voice detection
Voice detection
Keystroke monitoring
Keystroke monitoring
Real-time intervention
Real-time intervention
Required hardware setup
Required hardware setup
Multi-body Compliance
CX@Home Smart Secure meets the demands of HIPAA, PCI, SOC2, HiTrust and GDPA certifications.
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Uncompromising Security
Uncompromising Security
Not all Customer Experiences require this high level of security, but if you handle payment transactions and other high data security interactions, we have a solution for you.
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