Digital Experience (DX) Solutions

Introducing Everise Surge: Your turn-key solution to surging customer support demands. Learn more.

10,000,000 Messages automated

Thousands Hours of manual Labour saved per month

Hundreds employees freed to operate creatively

Multilingual Chatbots for CX

Everise DX is built upon proprietary, AI-powered chatbot and virtual assistant technology proven to improve the customer experience by offering a welcome alternative support channel and relieving inbound pressure during peak times. The goal of Everise DX is not to replace traditional agents, but to enhance their capacity to deliver the highest quality experiences.

Support Chatbots

Conversational Commerce

Intelligent Voice Automation

Everise DX automates inbound and outbound voice-based virtual assistants with our interactive Voice Intelligence solution. Voice automation technology delivers a superior customer experience while cutting through long IVR workflows.

Smart Employee Experiences

Everise DX helps enterprise attract and retain high-performing talent while improving onboarding effectiveness with our Digital Employee Experience (EX) solutions. The organizational impact of Digital EX – bolstered by the culture of innovation and engagement these help foster – reverberate long after onboarding.

Our Digital EX products include:

Customer and Agent Business Intelligence

Our proprietary pre-built collection of almost 60 data connectors enable near real-time dashboards that surface the most relevant business intelligence, performance analytics, and actionable insights on your customers experience and agent performance – quickly yielding unparalleled insights.

Robotic Process Automation

Everise DX unlocks new levels of value in the workplace by freeing employees from time currently wasted on repetitive tasks. Our Robotic Process Automation (RPA) solutions leverage multiple smart technologies to re-examine and creatively solve operations vital to any business, but which degrade human efficiency and reduce job satisfaction.

Adaptive Innovation

I’m very pleased with their flexibility, how they’ve shown innovation.

Leading Logistics and Food Delivery Unicorn

Vice President

Improving Employee Productivity

Hyperlab has enabled us to automate time-consuming and routine tasks, which has allowed our staff to focus on improving productivity and efficiency, ultimately improving our overall customer experience. Innovative digital experiences such as this continue to help us create a more engaging and rewarding experiences.

Major APAC Bank

CEO

Conversational Process Automation

A day in the life of HALI [our Intelligent Assistant] is certainly filled with many complex processes being simplified, thanks to the amazing chatbot's artificial intelligence (AI) capabilities. This includes speedy and timely response to our users.

Major APAC Bank

Head of HR