Everise wins Company of the Year at the Stevie American Business Awards.🏆 Learn More.

Events & Webinars

Parks Associates 2021 Virtual Event Experience: Connected Health Summit

Everise is at the forefront of supporting the convergence in healthcare and technology. We are proud to be part of Parks Associates Connected Health Summit, providing industry players with in-depth analysis on the implications of the connected healthcare revolution throughout 2021. LEARN MORE
April 14, June 30, August 31 – Sept. 1, December 1, 2021

News and Insights

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Championing Diversity & Inclusion | Sudhir Agarwal, Founder and CEO

As a global customer experience company, forming a diverse and globally connected workforce has always been our goal at Everise. In a fast-paced world, social and technological changes will continue to disrupt different industries, and with the complex situation of today’s work environment, tapping into the potential of our people becomes even more critical. Organizations around the globe need to evolve their business to address the challenges of an increasingly demanding work landscape.

 

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Churn and Retention in Video Streaming Services

Parks Associates hosted the fourth in their Future of Video series, focusing on retention and churn in Over The Top (OTT) data, in addition to decision-making in video streaming services. Conversations centered around the data that drives content, the usability of platforms, and trends that are being seen in the OTT market.

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Content Moderation Evolved for the Experience Age

The most successful consumer-facing brands are those that build vibrant ecosystems around the quality contributions of engaged content creators.
User-generated content (UGC) is considered highly trustworthy, increases conversion, inspires strong brand loyalty, attracts organic search traffic, educates, and provides pre-emptive customer support.

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CX Industry Trends | William Foo, CFO, Everise

In the digital age, the customer experience industry is constantly evolving. At some point, companies should not just follow current trends, but understand which certain investments can positively impact the future of the industry.

Everise Chief Financial Officer, William Foo, sat down with us for an interview to share his thoughts and observations on the future of the CX industry. He also discusses how companies responded to the COVID pandemic and how Everise managed to achieve business continuity through our early investments in people and technology to evolve amidst an ever-changing business landscape.

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How Everise is Keeping Travel Brands Resilient

Travel and tourism were among the most affected sectors by the COVID-19 pandemic. Global travel restrictions caused a massive decline in international demand for travel, and data from the latest issue of the UNWTO World Tourism Barometer showed that international tourist arrivals fell by 72% in 2020.

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Championing Diversity & Inclusion | Helen Franco, CLO

At Everise, we believe in continuously evolving our company culture to fit the needs of our Champions and empower them as members of our Everise family. Our leaders guide our people by promoting our inclusive values and inspiring progressive changes for our organization.