Looking for a partner with comprehensive, multi-tiered tech support that meets the needs of today’s always-on customers?
At Everise, we specialize in providing innovative technical support solutions that meet the needs of B2C companies of all sizes.
Our solutions include Tech Support Levels 1 to 3, Customer Support, Premium Connected Device Support, Product and Technical Community Moderation, Pre-release Field and Beta Testing, Remote PC Assistance, and Apple Helpdesk. We work with our clients to customize our offerings to meet their specific requirements, ensuring a tailored approach that delivers the results they need.
Choose Everise for end-to-end tech support solutions that will enable you to focus on your core business.
Customer Experience (CX) to Bridge the Gap Between Products and Expectations
The only thing changing faster than tech innovation is consumer expectations of your brand. Everise partners with our tech clients to craft operational solutions that enable our champions to meet and exceed your goals for customer satisfaction and issue resolution.
From multiple levels of voice tech support to back-office and online customer service, Everise is there to answer the notification.
We serve almost 20 unique emerging technology companies with global footprints across 30+ languages with omnichannel solutions.
Digitally-Enabled CX Solutions
You need a partner with a technology ecosystem and counter-seasonal staffing strategy like Everise to keep up with the rapid changes in tech, customer expectations, and peak seasons for your products and services.
Our Commitment to Data Security & Privacy
Everise's certified best-in-class policies and technologies safeguard our people and partners’ businesses from all manners of cybersecurity threats.
Training Matters. Ongoing Development Is Critical.
Empathy and technical acumen are critical and only a part of the full technical support equation. Providing great support comes from understanding the nuances of our clients’ products and services and their evolving versions and releases. Our commitment to training, coaching and developing our champions is unmatched and produces world-class results for our clients.
Everise in action
Connected Device Fraud Detection and Prevention
For connected device makers, it is paramount to eliminate both reseller and credit card fraud. This case study outlines how Everise could help to protect innovative hardware makers from the damage caused by this illegal activity.
Everise in action
Product Support Connecting People with Connected Devices
The best product experience is one that never requires support, and that's Everise PX deep user-user-product integration, based on a foundation of customer loyalty. Find out how you can elevate your customer’s product experience, build loyalty and generate mass adoption.