As an integral part of the healthcare ecosystem, providers continuously face complex challenges managing inpatient and ambulatory care. Everise understands these challenges intimately and is equipped to lend a hand. Our purpose-driven, data-oriented services are designed to meet your unique needs, allowing you to focus on what truly matters—delivering excellent patient care.
Dedicated Transportation Support
Through our experience as a healthcare BPO, we recognize that transportation can be a barrier to accessing care. That is why our agents also provide transportation support. We schedule and troubleshoot transportation to and from appointments, enhancing the accessibility of critical medical care and reducing appointment “no-shows.”
- Ride Scheduling: We arrange same-day and advance transportation to and from medical appointments.
- Troubleshooting: We troubleshoot issues with late arrivals, difficulty locating vehicles, cancellations, and more.
- Emergency Transportation: We can coordinate an ambulance in emergencies on a patient’s behalf.
Coordinating Care Providers
Another challenge providers face is coordinating with other healthcare providers. We bridge this gap by establishing clear communication channels, ensuring everyone is on the same page regarding patient care. It leads to more effective treatment plans and overall improved patient outcomes.
End-to-End Service Delivery
We understand that healthcare isn’t limited to clinical care, it extends to managing payments, coordinating with caregivers and family, and confirming after care services. At Everise, our agents streamline these processes to bring clarity and resolution to patients, making their healthcare journey smoother.
A Partnership Built on Trust
Healthcare is constantly evolving, and you need a BPO you can partner with to navigate this landscape while keeping your needs at the forefront. At Everise, we leverage data-driven strategies to adapt to changes, addressing your pain points and providing measurable success.