Healthcare Industry

Pharmacy
Benefits
Management

Helping Patients Secure Their Prescribed Medications

Everise works with leading pharmacy benefit management firms to support their members. With Medicare and Medicaid expertise, our highly trained champions deliver highly personalized interactions that result in better member experiences.

What Makes Outsourcing Your Customer Experience (CX) With Everise Work?

Our healthcare expertise and experience with major pharmacies make us the best at developing essential interactions and solutions that ensure patient brand loyalty.

Member Engagement

Our champions assist PBM members in understanding their medication's position on the formulary, finding lower tier equivalents, and managing costs through co-pay details for optimal medication use.Learn more

Where’s My Order?

Our champions provide timely information to members waiting for medication shipments, handling WISMO requests with empathy and efficiency to alleviate frustration.Learn more

Cross-Selling & Upselling

Our champions educate and enroll members in mail order and bulk packaging services, providing cost savings and convenience. These options offer ease of use and potential savings for many members.Learn more

Physician Coordination

Our champions facilitate communication between member, pharmacist and prescriber, providing critical information to ensure proper medication dispensation at optimal cost.Learn more

Data-Driven Solution Prescription

The Everise delivery model's key prescription is to be data-driven. Our robust analytics and reporting capabilities provide operational detail into program delivery and analytic insights into member concerns. We incorporate the Key Performance Indicators (KPIs) for each client program into a full suite of performance reports available in an interactive visual dashboard. Our analytics suite incorporates predictive, speech-to-text, sentiment, and CRM interaction analysis to uncover strategic and operational insights.
Current Employee

If you are a current employee and in need of assistance, we are here to help. To ensure that your request is addressed as efficiently as possible, please open a ticket on Workday. Our dedicated support team will be happy to assist you.

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Recruitment

If you are a potential candidate interested in joining our team, we encourage you to explore the opportunities on our career page. There, you will find all the information you need and the positions we currently have available. We look forward to hearing from you and seeing how you can contribute to our dynamic team.

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