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Remote Agent

Remote Agent

These are agents or champions who are working outside the physical contact center. At-home employees are a form of remote agent.

 

Related insights and studies:

  • How Everise is Enabling Effective Remote Product Experiences Offshore
  • In the Work-at-Home-Era, Psychographics is the New Demographics
  • 5 Tips to Connect Your Remote Workforce using Microsoft Teams
  • Work-at-Home CX

Related Terms

  • Champion/ Champs
  • Everisers
  • Experience Center
  • Home Experience (HX)
  • Next-generation Nearshoring
  • People-First Culture
  • Remote Working
  • Work-at-Home Jobs
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