A Knowledge Base is a repository tool that grants users access to a business’s public data. It serves as a public information portal containing data and materials that can answer a wide assortment of questions that users or customers may have. It shares readily available information with users and equips customers with a self-service tool to resolve their questions without contacting support.
Everise’s Insights page is an example of a knowledge base that shares the latest thinking from our experts and provides access to our market and trend reporting.
Related insights and studies: