Disruptive outsourcing is a type of outsourcing that involves the use of certain technological advancements. These advancements may include robotic process automation (RPA) and cloud computing. Today, these outsourcing solutions are changing the world of business. Many companies are reconsidering their plans into using them because of the amount of significant competitive advantages these solutions offer.
As a next-generation BPO, Everise blends the cost optimization of offshoring to strategic labor markets and the scale of RPA and Artificial Intelligence solutions. This approach to CX transformation is successful at meeting the unique requirements of high-growth companies while ensuring businesses remain customer-focused during uncertain times.
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