Everise launches operations in Colombia, celebrates official opening of Bogota office.

Dennis Francisco

3 min read

The world’s most highly rated BPO, based on employee ratings, aims to hire 3,000 people in Bogota over the next 3 years 

Everise, one of the fastest growing outsourced customer experience companies in the world, announced today that it has officially entered the Colombian market. The company plans to hire 1,000 people in Bogota over the next 12 months, and over 3,000 by 2025.

A ribbon-cutting ceremony was attended by Bogota’s Undersecretary of Economic Development of Bogotá, Sebastián Marulanda, representing of the Mayor’s Office of Bogota; Elsa Aurora Bohórquez, coordinator of the National Employment Agency of SENA; and Sudhir Agarwal, CEO and founder of Everise.

At the event, Marulanda said, “Everise’s arrival is proof that when the public and private sectors come together, they achieve great results. We celebrate the start of its operations that will not only boost economic development in Bogotá but will also open up new and better job opportunities for all.

“We have followed Colombia for years. Government support and a well-prepared population make the BPO environment here very favorable. This is a strategic and valuable territory through which we will continue to offer premium support to our valued clients and their customers,” says Sudhir Agarwal. He adds, “The central location, market size, and availability of bilingual, educated labor in Colombia are additional reasons Everise chose the country for its Latin American expansion.”

Everise is not new to Latin America. In 2012, the company launched operations in Guatemala City, Guatemala. In Colombia, the company hopes to replicate its success in building teams in and for the region.

Agarwal says, “At Everise, we specialize in quickly recruiting quality people to staff and scale support programs, even in challenging labor markets. Our expansion into Colombia is an important part of our plan to maintain and grow that ability, and with the quality of talent in this country, we are confident we will assemble a great group of champions that can help us evolve the customer experience for our present and future clients.” 

Everise, headquartered in Florida, USA, employs over 15,000 people across 4 continents and has won multiple awards for its training and treatment of staff. These include being named one of Newsweek’s 100 Most Loved Workplaces in America in 2021 and earning the Gold Stevie Award for Employer of the Year — Consumer Services in 2022. Everise also has the highest Glassdoor and Indeed ratings in the entire outsourcing sector, making it the best BPO in the world, based on employee opinions.

How to take part?

For instructions on how to apply, candidates can follow Everise Colombia on Facebook. Everise welcomes applications from recent graduates with strong English skills as well as professionals with experience. The company offers various benefits, including connectivity aid, food vouchers, health payments and a base salary of $2,400,000 Colombian pesos.

Everise is committed to inclusivity and diversity, and does not consider racial, sexual, religious, or creedal factors.

Current Employee

If you are a current employee and in need of assistance, we are here to help. To ensure that your request is addressed as efficiently as possible, please open a ticket on Workday. Our dedicated support team will be happy to assist you.

Learn More

If you are a potential candidate interested in joining our team, we encourage you to explore the opportunities on our career page. There, you will find all the information you need and the positions we currently have available. We look forward to hearing from you and seeing how you can contribute to our dynamic team.

Learn More