Everise Transforms Licensed Health Insurance Telesales
Everise offers licensed health insurance agents in an outsource model to support carrier and broker Medicare Advantage product sales during the Annual Enrollment Period (AEP).
Our Medicare Advantage telesales programs typically expand by 3,000%, relative to steady state, to meet demand concentrated in the 8 weeks comprising annual enrollment period.
Everise consistently accomplishes this year over year, for multiple payer partners, in multiple languages.
Add it up and based on premium revenue alone, Everise licensed agents contribute hundreds of millions of dollars to our partners’ toplines each year.
Licensed Insurance Capabilities
Four Key Advantages to Everise
We solve the formidable licensed agent supply problem by minting our own, through the Everise College of Insurance. This allows us to hand-pick the most ambitious and highest performing agents from among thousands of candidate existing employees, providing them the mentorship and training needed to take and pass the licensure exam.
We have our own insurance agency dedicated exclusively to licensing agents in all 50 states. This is a key component of our ability to provide a famously high level of agile service to healthcare clients.
With over 6,000 experienced sales and customer service on staff serving partners of all industries, we can identify, recruit, license and train those proven to possess the qualities most conducive to success in the specialized work of healthcare telesales.
Our diverse client mix includes financial services, travel and retail firms whose seasonal surges offset those of healthcare. This allows us to retain more licensed agents year-round through cross-training and seasonal reassignment.
Our data show that returning licensed agents are 15% more productive and have quality scores 2% higher than their newly hired counterparts.
Licensing Acquisition & Compliance
Acquired and managed more than 85,000 licenses in 2021 in all lines of authority
Licensing Compliance
- Zero licensed compliance events under fully managed services
- Monthly and quarterly auditing help keep Business Entity, DRLP
Everise College of Insurance
The Everise College of Insurance program assists agents in elevating their careers through an effective and flexible self-study program, on-demand video learning as well as facilitated sessions.
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Qualifications
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Self-Study/On-Demand Video/Facilitated Instruction
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Exam
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Timelines
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Our healthcare partners value our expertise
Our client Net Promoter Score(NPS) averages +70 over the last 4 years. The industry average hoversaround +45.
"Everise proactively innovates and suggest ideas about how they can do more instead of just getting comfortable."
Head of Digital Strategy & Solutions
National Health Insurance Company
"Everise has a very involved and engaged management team that is always available to understand our requirements and serve us in the best possible manner."
Dir. Customer Experience
Regional Health Insurance Company
"They are usually the fastest to get back to us in terms of solutions and they know what you want."
Chief Operation Officer
Leading Health Insurance Company
Everise in action
