Our Story
Champions of Customer Happiness
Since our inception, it has been our goal to deliver world-class experiences by offering innovative solutions and services that empower our customers.
How We Create Champions
We put people first in all that we do, promoting a merit-based culture that welcomes, trusts and respects diversity across views and backgrounds. Encouraging work flexibility and empowerment amongst our champions enables us to create the best CX for your customers.
Our Values
We Are People-First
We put our people first in all that we do. We empower and invest in them to deliver to their fullest potential on delivering happiness to our clients.
We Celebrate Diversity
We embrace diversity of all views and backgrounds, celebrating our differences and that they strengthen our people and work.
We Incubate Innovation
We are relentless in driving innovative solutions while harnessing our unique blend of human talent and technology.
Our Employee Engagement Drives Record NPS Growth
Each year, we have exceeded our expectations with record-breaking Net Promoter Scores (NPS) growth. Our industry-leading employee engagement fuels our unmatched NPS, and we are not slowing down. We maintain exceptional standards, but we never settle – our scores of 70 in 2020, 85 in 2021, and 90 in 2022 prove it. That’s what’s truly remarkable.
